Privacy policy

Thank you for visiting riverhaven.xyz ("Riverhaven", "we", "us", or "our"). Your privacy is important to us, and this Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our Services, you agree to the practices outlined in this policy. If you do not agree, please discontinue use of our Services.

This Privacy Policy applies to all information collected through our website, platform, and related tools or events (collectively referred to as the "Services").

What Information We Collect

We collect information you provide directly and some information automatically when you use our Services.

Information You Provide:

Account Information:

  • When you create or connect a digital wallet (e.g., MetaMask) to access our Services, we may collect your wallet address, email address (if provided), and profile details.
  • Transactions: We record blockchain transactions (e.g., token mints, purchases, or bids) associated with your wallet.
  • Customer Support: Information you share when contacting support.
  • User-Generated Content: Any photos, comments, or other content you create or upload, along with metadata (e.g., timestamps, location).
  • On-Chain Content: Content such as token information or comments stored on a blockchain cannot be edited or removed by Riverhaven.

Automatically Collected Information:

  • Device and Usage Data: This includes IP addresses, browser types, operating systems, and general location.
  • Performance Data: We collect diagnostic and usage data, including how you interact with our Services.
  • Cookies and Tracking: We use cookies, pixels, and similar tools to track activity on our Services.

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Services.
  • Ensure security and prevent fraud.
  • Communicate with you, including updates and marketing (with your consent).
  • Comply with legal obligations.
  • Analyze usage and performance to improve our Services.

Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist with hosting, analytics, marketing, and compliance.
  • Business Partners: Partners offering related services or promotions (with your consent).
  • Law Enforcement: Authorities, when required to comply with legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or asset sale.

We do not sell your personal information for promotional purposes.

Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, improve performance, and deliver personalized content. You can manage cookie preferences through your browser or device settings. Disabling cookies may limit certain functionalities of our Services.

How We Protect Your Information

We implement security measures to safeguard your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

International Data Transfers

If you access our Services from outside the United States, your information may be transferred and processed in the U.S. or other countries. We will take steps to protect your data as required by applicable laws.

Data Retention

We retain your information as long as necessary to provide our Services and comply with legal obligations. When no longer needed, your information will be deleted or anonymized.

Your Privacy Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications at any time.
  • Withdraw consent for certain data uses.

If you are a resident of California or the European Economic Area (EEA), additional rights may apply, including access to information we’ve collected, deletion of data, and restrictions on processing. For EEA residents, you can contact your local data protection authority to exercise these rights. For California residents, we comply with the California Consumer Privacy Act (CCPA).

Children’s Privacy

Our Services are not intended for children under 18. If we learn we have collected information from a minor under 13 without parental consent, we will delete it.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be noted by the "Last updated" date. Material changes may be announced via email or on our website.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@riverhaven.xyz.

By using Riverhaven, you agree to this Privacy Policy. Please review it regularly to stay informed about how we protect your information.